Betting should be entertainment — nothing more. 92ab provides a full suite of responsible gambling tools so every player in Pakistan can stay in control, set their own limits, and get help whenever they need it.
🔞 Adults 18+ Only — or the higher minimum required by the operator/licence jurisdiction. Gambling involves risk. If gambling is affecting your life or those around you, please use our self-exclusion tool or contact our support team immediately. Visit our FAQ for common responsible gambling questions.
At 92ab, responsible gambling is not a footnote — it is a core part of how we build and operate the platform. Millions of sports fans across Pakistan enjoy cricket betting on PSL matches, ICC tournaments, and international fixtures purely as a form of entertainment. For the vast majority, a quick in-play bet during a T20 game or a live casino session on a quiet evening is a fun, harmless activity. We want to keep it that way.
The reality is that a small number of players can develop problematic gambling habits — often without recognising it early enough. 92ab's responsible gambling framework is designed to catch these situations before they escalate, providing every user with tools to stay in control from the moment they create their account.
Whether you are placing bets from Karachi, Lahore, Islamabad, or anywhere else in Pakistan, you have access to the same comprehensive set of safety tools: deposit limits, loss limits, session time reminders, cool-off periods, and full self-exclusion. All of these are available 24/7 directly from your account settings, with no delays or waiting periods for activation.
Pakistan's Prevention of Gambling Act, 1977 and other applicable laws impose restrictions on gambling activities. 92ab does not hold a licence from any Pakistani government authority. We encourage all users to understand the laws applicable to them before participating. This page provides guidance on responsible play and does not constitute legal advice.
Adults Only — or the higher minimum required by your jurisdiction
Live chat support in English and Urdu, every day of the year
Dedicated responsible gambling tools available in every account
Marketing contact to self-excluded or limit-restricted players
Every tool below is available instantly in your account settings. No waiting periods, no barriers — just real controls that work the moment you set them.
Set a daily, weekly, or monthly cap on the total amount you can deposit into your 92ab account. Once the limit is reached, further deposits are blocked until the period resets. Limits can be lowered instantly but increases take 24 hours to take effect — by design.
Define the maximum net loss you are prepared to accept in a given time period — daily, weekly, or monthly. When your losses reach this threshold, betting and gaming are automatically suspended for the remainder of that period, protecting you from chasing losses in the heat of the moment.
Set a cap on the total amount you can stake across all bets and games within a defined time window. Wager limits help you manage the volume of betting activity independently of your deposit level, giving you an additional layer of spending control.
Configure on-screen reminders that notify you when you have been logged in and actively playing for a set amount of time — for example, 30 minutes, 1 hour, or 2 hours. These prompts help you stay aware of how long each session lasts, so time doesn't slip by unnoticed.
If you feel you need a short break without permanently closing your account, a cool-off period temporarily suspends your access. Choose from 24 hours, 48 hours, one week, or up to six weeks. During a cool-off, you cannot log in, deposit, or place bets. All promotional contact stops immediately.
For a more permanent break, self-exclusion closes your account for a defined period of six months or more, or indefinitely. Self-exclusion is processed immediately upon request. Your account is locked, all marketing ceases, and re-registration attempts will be flagged and rejected. This is our strongest protection tool.
Access your account using your registered credentials. All responsible gambling tools are available to every verified account holder immediately after login.
Find the "Responsible Gambling" or "Safe Play" section within your account settings menu. This section is prominently accessible — it is not buried in sub-menus.
Select the tool you want — deposit limit, loss limit, session reminder, cool-off, or self-exclusion. Enter the relevant amount, time period, or duration and confirm your choice.
Restrictive settings (lower limits, cool-off, self-exclusion) apply instantly. If you request to increase a limit, there is a 24-hour cooling-off period before the increase activates — giving you time to reconsider.
If you cannot find a tool in your settings or need help activating self-exclusion urgently, contact our 24/7 live chat team. Support is available in English and Urdu. They can action your request on the spot.
Every responsible gambling control on 92ab is built into your account dashboard — not hidden in policy documents. You can review, update, or activate any tool at any time, from any device, whether you are watching a PSL match from Lahore or following an ICC tournament from Karachi.
Reducing a limit or activating self-exclusion takes effect immediately. Increasing limits requires a 24-hour waiting period. Self-exclusion requests cannot be reversed during the exclusion period.
Answer these questions honestly to get a general sense of your gambling habits. This is not a clinical assessment — it is a personal check-in tool. If you have concerns, please speak with a support professional.
This tool is for personal reflection only and is not a clinical diagnosis. If you are concerned about your gambling habits, please reach out to our support team or consult a qualified professional.
Problem gambling does not always look obvious. It often develops gradually — and the person affected is frequently the last to notice. Being aware of these warning signs — in yourself or in someone you care about — is the first step toward getting help.
If you recognise any of the signs listed here, we strongly encourage you to use one of 92ab's responsible gambling tools immediately, or to contact our support team. There is no shame in asking for help.
Anyone concerned about a family member's gambling habits in Pakistan — particularly around PSL season or major ICC events when betting activity tends to increase — can contact 92ab support to discuss options. Our team handles all such enquiries with complete discretion.
Regularly depositing or betting more than you can comfortably afford, or using money allocated for household expenses, bills, or family needs.
Placing larger or more frequent bets in an attempt to win back money you've already lost — often escalating rapidly over a short session.
Concealing the extent of your gambling from family members or feeling the need to be secretive about how much time or money you spend on the platform.
Feeling extremely anxious before placing bets, or experiencing severe mood swings depending on wins and losses — gambling occupying an outsized mental and emotional space.
Routinely spending more time gambling than intended, missing important commitments, or neglecting personal or professional responsibilities due to gambling activity.
Taking loans, borrowing from family or friends, or selling personal belongings specifically to fund gambling deposits or to cover gambling-related debts.
All accounts undergo age verification during KYC. Any account identified as belonging to a minor is closed immediately, all transactions voided, and the data deleted.
When a player activates self-exclusion or strict limits, all promotional communications stop permanently. We do not send re-activation campaigns to excluded players.
Our systems monitor for behavioural patterns associated with problem gambling — such as sudden escalations in deposit frequency or rapid session length increases — and may proactively offer tool access or reach out to affected users.
Any request to increase a limit — deposit, loss, or wager — is subject to a mandatory 24-hour waiting period. This prevents impulsive decisions during active sessions.
Our customer support team receives training to identify signs of problem gambling in player interactions and to respond with empathy, appropriate tool guidance, and escalation procedures.
Instant self-exclusion — no waiting, no barriers
Zero marketing to self-excluded or cool-off players
24-hour delay on any limit increase requests
Adults 18+ only — strictly enforced at registration
Support in English and Urdu — for gambling concerns, account issues, and urgent self-exclusion requests
If you feel that gambling is having a negative impact on your life, reaching out for support is a sign of strength, not weakness. The following resources are available to help.
Available 24/7 in English and Urdu. Speak directly with a trained support agent who can activate any responsible gambling tool on your account immediately, or guide you through the self-exclusion process.
Send a detailed responsible gambling request to [email protected] with "Responsible Gambling Request" in the subject line. Include your account details for faster processing.
Pakistan's mental health infrastructure includes government hospitals in Karachi, Lahore, Islamabad, and other major cities that provide counselling and behavioural health services. Speak to a general practitioner (GP) for a referral.
Trusted family members, close friends, or community figures can be powerful sources of support. Sharing your concerns openly with someone you trust is often the most important first step toward making changes.
Internationally recognised responsible gambling organisations include GamCare (gamcare.org.uk), Gamblers Anonymous (gamblersanonymous.org), and BeGambleAware (begambleaware.org). These organisations provide self-help resources, helplines, and referral services that are accessible to users worldwide, including from Pakistan, via their websites and online chat tools. These are mentioned for informational purposes only — 92ab does not hold a licence from or affiliation with these organisations. We encourage users to access any resource that helps them maintain healthy gambling habits.
If you need to activate a responsible gambling tool urgently, or if you have any concerns about your play, our support team is available around the clock. You can also explore our FAQ for detailed answers to common questions.
18+ only — or the higher minimum required by the operator/licence jurisdiction. Gambling involves financial risk. Local laws may restrict access in Pakistan. Please always play responsibly.
🔞 Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Always bet responsibly. Visit our FAQ for more responsible gambling guidance.